The Value of a Single-Source Supplier
Many clients juggle multiple companies and suppliers in order to meet all their needs – one for design specifications, another for the manufacturing process, etc. While this system meets the needs of many clients, there is substantial value in utilizing a single-source supplier that provides all necessary services and products in-house.
When working with multiple suppliers, there is always the risk of miscommunication – specifications getting lost in translation, misunderstandings between numerous channels, etc. With a single-source supplier that offers design capabilities, manufacturing equipment, and final production all in one place, the risk of miscommunication is significantly lowered. A client is able to discuss specifications and receive feedback in the early stages of product design, and see those designs become a reality through one singular channel of communication.
Another setback in the manufacturing process is often having to juggle timetables with different suppliers who have different capacities and supply chains. This can mean dealing with setbacks in one part of your electrical testing creation process while the others run smoothly. With a single-source supplier, this issue is rarely pertinent. With the same management overseeing all stages of the product design and manufacturing process, the timelines offered to clients are much more realistic, accurate, and achievable. This can be crucial for meeting project deadlines efficiently.
Supplier / Customer Relationship
Customer satisfaction should be a priority for all suppliers but having a single-source supplier creates a much stronger working relationship between supplier and customer. Placing trust in a singular supplier to meet all of their electrical testing needs is no small decision for a client, but that process requires a deep level of communication, conversation, and connection. A single-source supplier such as Test Products, Inc. is innovative in their supplier/customer relations, meaning that we want to create the best products with the least amount of hassle. This is accomplished by offering appropriate alternatives to meet clients’ budgets, custom-making each piece of equipment to meet the unique specifications for each client and offering follow-up support to ensure that each product is functioning properly. This type of working relationship is much more difficult when production is split between numerous suppliers and channels of communication.